Master User experience Training Courses

Training Course on Customer Service Excellence for Library Staff is meticulously designed to equip library professionals with the essential skills and strategies to deliver exceptional service, transforming every interaction into a positive and productive one.

Training Course on Designing Inclusive Library Programs and Services addresses the critical need for inclusive library programs and accessible services in today's diverse communities. Libraries, as vital hubs for information, learning, and community engagement, must actively work to dismantle barriers and create welcoming environments for all individuals, regardless of their background, abilities, or circumstances.

Training Course on Designing Universally Accessible Library Experiences provides library professionals with the essential knowledge and practical skills to create truly inclusive library environments and services.

Training Course on Enhancing the Library User Experience delves deep into the principles of service design, user research, and impactful assessment, providing actionable strategies for optimizing both physical and digital library environments.

Training Course on Progressive Web Apps (PWAs) for Offline GIS provides a comprehensive deep dive into Progressive Web Applications (PWAs), specifically tailored for Geographic Information Systems (GIS) professionals seeking to build robust, offline-capable mapping solutions.